Last Updated: November 20, 2025

1. Introduction

The Marron Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting the
personal and business information you share with us. This Privacy Policy explains how we collect,
use, and safeguard your information when you visit our website, use our IT managed services, or
communicate with our team.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to deliver reliable IT and consulting services and to communicate effectively
with our clients.

a. Personal and Business Information

When you contact us or engage our services, we may collect:

  • Name, company name, title, and contact details (email, phone, address)
  • Technical details about your IT environment (for service delivery)
  • Payment and billing information (when applicable)

b. Technical Information

Automatically collected via our website:

  • IP address, browser type, and device information
  • Pages visited and time spent on site
  • Cookie and analytics data to improve user experience

c. Service Data

When providing IT support or remote services, we may have temporary access to client systems,
networks, or user data. Such access is used solely for the purpose of diagnosing, maintaining, or
securing client systems and is subject to strict confidentiality and security protocols.

3. How We Use Your Information

We use collected information to:

  • Respond to service inquiries and provide quotes
  • Deliver managed IT services, consulting, or remote support
  • Improve our website, tools, and customer experience
  • Send system alerts, updates, or scheduled maintenance notices
  • Meet contractual, legal, or regulatory requirements

We do not sell or rent personal or client data to third parties.

4. Sharing and Disclosure

We may share your information only under the following circumstances:

  • With trusted third-party vendors (e.g., cloud hosting, security, or CRM providers) who assist in
    service delivery — under confidentiality agreements
  • When required by law, regulation, or court order
  • To protect system integrity and prevent unauthorized access or cyber threats

All third-party service providers are required to maintain industry-standard data protection and
privacy measures.

5. Data Security

We implement multiple layers of security to protect your information, including:

  • Encrypted communications (SSL/TLS)
  • Access controls and multifactor authentication
  • Regular security monitoring and patch management
  • Data handling procedures aligned with NIST and CIS benchmarks where applicable

When accessing client systems remotely, we use secure, audited remote tools and restrict access
strictly to authorized technical personnel.

6. Data Retention

We retain client and contact information only as long as necessary to:

  • Deliver contracted services
  • Comply with legal or financial obligations
  • Maintain accurate business and support records

After that period, data is securely deleted or anonymized.

7. Your Rights

You may:

  • Request a copy of personal data we hold about you
  • Request correction or deletion of your information
  • Withdraw consent to receive marketing or promotional emails

Requests may be submitted to
[email protected].

8. Cookies and Analytics

Our website uses cookies and analytics tools to understand how visitors use our site. Cookies may
collect basic information such as IP address or device type but do not store personal data. You can
disable cookies in your browser settings at any time.

9. Third-Party Links

Our website may contain links to vendor partners, manufacturers, or other third-party sites. We are
not responsible for their privacy practices or content. Please review their policies before
submitting any information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect service, legal, or regulatory changes.
The updated version will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data handling practices, contact us:

The Marron Group

Email:
[email protected]
Phone: (630) 881-1882
Website: www.themarrongroup.com
Address: 1 E Erie Street, Suite 525-3100, Chicago, IL 60611

Simplified Summary

Our Promise

We care about your privacy, and we work hard to protect your personal information.

What We Collect

  • When you visit our website, we may collect basic details like your IP address and what kind of computer or device you use.

  • If you fill out a form or contact us, you may give us your name, email, phone number, and business information.

How We Use Your Information

  • We use your information to talk with you, answer your questions, and provide our services.

  • We may also use it to make our website and services better.

  • We do not sell your information to anyone.

Who We Share Information With

  • Sometimes we work with trusted companies that help us run our business, and we may share information with them only when needed.

  • We may share information if the law requires it.

Cookies

  • Our website uses cookies to help us understand how people use the site.

  • You can turn cookies off in your browser, but some parts of the site might not work as well.

How We Protect Your Information

  • We use reasonable security tools to keep your information safe, but no system is perfect.

Your Choices

  • You can ask us what information we have about you.

  • You can ask us to fix information that is wrong.

  • In some cases, you can ask us to delete your information.

Questions

If you ever have questions about how we handle your information, you can contact us and we will help.